Walmart is launching a new service called Mobile Express Returns. This should allow people to return goods using an app and then using an exclusive lane in-store for this purpose.
This is another interesting move by the retailer founded by Sam Walton to develop online retailing skills. Walmart has been trying to develop online skills, while leveraging its brick and mortar stores to serve as anchor for the online services. The ultimate goal is to fend-off the threats coming from Amazon.
This is a clash that we are following with deep attention. This will have deep repercussions in retailing stocks and we intend to keep watching the developments in this arena.